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Help Grow the Show and Earn Priority Points for WRE 2025

Posted By Alec Ward, Western States Roofing Contractors Association, Wednesday, July 23, 2025

As booth space at the Western Roofing Expo 2025 continues to fill, demand for premium locations is higher than ever. The good news: there are now more ways for exhibitors to earn priority points, and one of the easiest and completely free ways is by adding the official WRE 2025 promo tag to your email signature.


For Exhibitors: Earn Priority Points Automatically

Add this tag to your email signature:

WSRCA - Western Roofing Expo

 

 

SEE YOU AT THE WESTERN ROOFING EXPO 2025!!

PARIS LAS VEGAS – SEPTEMBER 28-30, 2025

 

Each person at your company who includes this tag earns 100 priority points per month from now through September 2025.

To get credit, just forward us one email from each participant showing the updated signature. We will log all the points upfront.

More info here:
https://wsrca.com/page/priority-points


For Members: Every Bit Helps

Even if you are not exhibiting, promoting the Expo helps boost attendance, grow visibility, and strengthen the roofing community. Feel free to use the same signature tag or share WRE 2025 updates with your network. A bigger, better Expo benefits everyone, and your support makes a difference.


Questions about booth selection, priority points, or how to get more involved?
We are always here to help.

Alec Ward
Director of Membership & Trade Show
Western States Roofing Contractors Association

Tags:  WSRCA UPDATES 

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WSRCA Member Convoy Supply Celebrates Grand Opening in Nampa, Idaho

Posted By WSRCA, Wednesday, July 9, 2025

WSRCA is proud to celebrate the latest milestone from one of our valued members: Convoy Supply has officially opened its first Idaho branch in Nampa, marking a strategic expansion in the Northwestern United States.

The Grand Opening event brought together contractors, supply partners, local officials, and community members for a festive celebration. Attendees enjoyed a ribbon cutting ceremony, product displays from leading manufacturers, food trucks, door prizes, and special appearances by the Boise State Spirit Squad and mascot Buster Bronco. Representatives from Adler Industrial, the firm responsible for the branch construction, also joined the celebration.

Convoy Supply’s President & CEO, Jean-Marc Sager, shared his thoughts:

“We’re pleased to contribute to the growth of this dynamic community. As our first branch in Idaho, this location represents our commitment to our customers across this region. We’d like to thank everyone for their support and for welcoming Convoy to your city. We look forward to serving you for many years to come.”

Branch Manager Joe Davis added:

“It’s gratifying to see so many families attending our event. You see the kids enjoying themselves and it really brings home what this is all about: building homes, schools, and so much more to create a healthy, vibrant community for future generations.”

The new Nampa location will serve customers from the Western Treasure Valley in Oregon through south-central Idaho, offering Convoy’s full line of commercial and residential building envelope products.

Convoy Supply operates over 40 branches across North America and is a leading distributor of roofing and construction materials for the complete building envelope.

📍 Branch Location: Nampa, Idaho
📨 Branch Contact: Joe Davis – jdavis@convoy-supply.com

WSRCA congratulates Convoy Supply on this exciting step forward and thanks them for their continued leadership in the roofing and building materials community.

Tags:  MEMBERS IN THE NEWS 

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Sixth Circuit Court of Appeals Gives Life to OSHA’s Vaccine Mandate

Posted By Western States Roofing Contractors Association, Monday, December 20, 2021

HPSS Law

Late Friday evening, December 17, the Sixth Circuit Court of Appeals issued a ruling which gave life to OSHA’s emergency temporary standard ("ETS") which requires employers with 100 or more employees to implement a vaccine mandate policy with a weekly testing option. OSHA’s ETS had been subject to a temporary stay issued by the Fifth Circuit of Appeals. Numerous lawsuits were filed across the country seeking to block OSHA’s enforcement of the ETS. Those lawsuits were consolidated while the Fifth Circuit’s stay remained in place. The Sixth Circuit Court of Appeals was chosen, by lottery, as the court to hear arguments on whether the stay should be enforced or dissolved. The Sixth Circuit’s decision dissolves the stay allowing OSHA to enforce the ETS.

 

With the decision from the Sixth Circuit, large employers subject to the ETS will need to scramble in order to meet the requirements of the standard. While the ETS first required compliance by January 4, shortly after the Sixth Circuit published its opinion, OSHA issued a press release noting that, given the uncertainties surrounding the ETS in light of the litigation filed across the country seeking to block its enforcement, it would not begin issuing citations for noncompliance with any requirements of the ETS before January 10, and it will not issue any citations for noncompliance with the testing requirements of the ETS until February 9, so long as the employer is exercising reasonable, good faith efforts to come into compliance with the standard. Employers subject to the ETS who fail or refuse to comply with the standard by these deadlines will be subject to OSHA citations, which, in 2021, equated to $13,653 for a serious violation. The penalty amount will increase beginning in January, 2022.

 

Immediately after the Sixth Circuit Court of Appeals issued its decision allowing OSHA's enforcement of the ETS, various conservative groups and business groups indicated that the decision would be appealed to the Supreme Court. To date, the Supreme Court has been hesitant to get involved in state and local vaccine mandates, allowing those mandates to remain in place. It remains to be seen whether the Supreme Court will agree to review the decision by the Sixth Circuit, and if so, whether the decision will be affirmed or reversed. What we know for sure is that there will be more to come, and we will be sure to provide you with the information as it is published.

 

The Sixth Circuit’s ruling has no effect on the current status of what is commonly referred to as the Federal Contractor Vaccine Mandate. The Federal Contractor Vaccine Mandate remains subject to a nationwide stay following a decision by the United States District Court for the Southern District of Georgia. 

 

As we approach January 10, the date OSHA will begin issuing citations for noncompliance with the requirements of the ETS, those employers with 100 or more employees need to be sure to review our E-blast which provided all the details necessary for full compliance. You can access that particular E-blast by clicking here. You can also contact Philip Siegel with compliance questions via e-mail by clicking here , or you can reach him directly at (404) 469-9197.

Tags:  COVID-19  LEGAL  OSHA 

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TECHNICAL BULLETIN NO. 2021-IIC1: UPDATE ON RECENT ACTIVITY BY ASTM ROOFING & WATERPROOFING GROUPS

Posted By WSRCA Industry Issues Committee, Tuesday, November 30, 2021

This is an update on recent activity by American Society for Testing and Materials (ASTM) and specifically by the ASTM Committee D08. ASTM is an international organization that develops and publishes voluntary technical standards for a wide range of materials, products, systems, and services.  ASTM’s membership includes manufacturers, academics, consultants, and users.  ASTM Committee D08 focuses on roofing and waterproofing and promotes knowledge, research, and development of consensus standards related to materials and roofing and waterproofing systems. The July 2015 Technical Information Letter No. 20150-01 further explains the work that ASTM does related to roofing and waterproofing application standards and the importance of following these standards to achieve the expected roofing and waterproofing performance.   

CLICK HERE TO CONTINUE...


Sincerely,

- Western States Roofing Contractors Association

Tags:  ASTM  INDUSTRY ISSUES  TECHNICAL 

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TECHNICAL BULLETIN - No. SSC-1 - New IBC Rules for Roof and Attic Ventilation

Posted By WSRCA Steep Slope Committee, Tuesday, November 30, 2021
The primary use of roofing systems is to keep water out of the interior space, however, the roof assembly must also prevent interior moisture laden air from condensing on cooler surfaces. Condensation occurs due to lack of venting and incomplete thermal and air barriers and, in some instances, missing or incomplete vapor retarders. The roof system structure is typically separated from the interior living space with an interstitial space, which is traditionally called an attic for steep slope roof assemblies and rafter space for low slope roof assemblies. In some steep slope assemblies when there is a cathedral ceiling, they also have a rafter space. For designers and contractors, attics and rafter spaces have been a challenging space to design around as the space must stay dry and be free of condensation potential while maintaining thermal and air barrier continuity. In many instances, depending on the climate zone or the use of the interior space, a vapor retarder also must be considered in the design. 

Historically, the building code has required attics and rafter spaces be ventilated with a minimum amount of air flow (i.e., ventilation area not less than 1/150 of the area be ventilated), either passively provided through outside air vents in the roof system or walls of the attic, or active ventilation with forced air supply and return ducts by utilizing the heating, ventilation, and air conditioning (HVAC) systems. This ventilation provision is primarily a function for condensation control within the attic and rafter spaces. However, changes to the 2015 International Building Code (IBC) and the 2016 California Building Code (CBC) provides specific requirements if a designer elects to eliminate attic and rafter space ventilation.

CLICK HERE TO CONTINUE...


Sincerely,

Western States Roofing Contractors Association

Tags:  TECHNICAL  VENTILATION 

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Vent Those Hot Attics Carefully

Posted By Western States Roofing Contractors Association, Monday, July 12, 2021


Roofing contractors offer tips when trying to improve attic airflow to help the A/C system and mistakes to avoid

Here’s a common scenario roofing contractors say they encounter after finishing an attic inspection and discussing their findings with homeowners. “I recently called the HVAC contractor because the air conditioning system isn’t cooling my house like it should. During the service call, the HVAC contractor suggested adding a power fan to boost the airflow in the attic. The vents I had were just not enough.”

There’s no doubt proper attic ventilation can impact the effectiveness of the air conditioning system. Removing the built-up heat inside the attic that radiates from the sun baking the roof is essential. Otherwise, that heat can transfer into the living space which increases the burden on the AC system.

“I try to preach to homeowners the benefits of an updated attic ventilation system: comfort, reduced cycling on big ticket items -- like the AC system -- lower utility bills,” says Clayton Putman, commercial project manager, Elite Roofing, Denver, CO. “My biggest selling point is comfort and reduced AC usage.”

But here are some common mistakes roofing contractors see in the field as a result of someone trying to help the air conditioning system. In some cases, these mistakes are more problematic than the struggling air conditioning.

 

More Vents is Not Always Better

While the attic may indeed need more vents, be sure it’s more of the same kind of vents, the same category of vents. Because too often we see mixed exhaust vents on the same roof above a common attic. And what started out as a good idea – give the hot attic more airflow – turns into a problem resulting in inefficient airflow and possible weather infiltration. Here’s why.

There are five types or categories of attic exhaust vents: ridge vents installed at the peak of the roof, gable louvers installed in the gable end of the house, roof-top box vents or roof louvers, roof-top wind turbines and power attic fans either gable-mount or roof-mount. Manufacturers of those vents recommend never mixing or combining any two types on the same roof above a common attic because it results in short-circuiting the system. The 2021 International Residential Building Code says to follow the manufacturers’ installation guidelines. The organization representing the asphalt shingle manufacturers, Asphalt Roofing Manufacturers Association, says do not mix exhaust vent types. For good reason.

Air follows the path of least resistance. Always. It’s looking for the closest opening and easiest path it can take. When two different types of attic exhaust vents are used on the same roof, one of them becomes the intake vent which then reduces the flow of air to the upper region of the attic. Significant portions of the attic below are under ventilated as a result. Furthermore, and much more problematic potentially, the exhaust vent that is suddenly working as an intake vent could be pulling in whatever the air is carrying that very moment – rain, snow, debris, etc.

Adding a power fan to the roof, for example, to give a boost to the wind turbines already in place is a bad idea. No matter how hot the attic is. It would be better to add more wind turbines or switch exclusively to the power fan(s).

 

Mixed Exhaust Vent Problems

“About 5 years ago, I had a seasoned roofer with me that just started working for our company,” recalls roofing consultant Jerry Becker, Roof Life of Oregon, Tigard, OR. “We walked up to this apartment complex and I noticed that there was a power fan alongside can vents (box vents) and very little intake ventilation. I placed a friendly bet with him stating that I know what the plywood already looks like underneath without looking at it.  He argued with me and said, ‘This roof has plenty of ventilation, look at all the vents up top and it even has a fan!’  So, I told him that the ply wood next to the fan and the closest can vents and up to the ridge is going to be perfect, but as soon as you drop down about a foot from the power fan the plywood will be as black as night. 

“We go inside the attic and what do you think we found? Black microbial growth on the lower section of the roof.  It was so black that it was wet.  It is important not to mix exhaust vent types. It’s bad enough when you do it on a single dwelling home, but that same mistake in a multi-family home is deadly. Think of all the moisture that is created by all the families -- The washer/dryer, dishwasher, sinks, showers, and ourselves!”

Inefficient airflow not only can damage the roof deck, but it can also prematurely age the asphalt shingles. “I see examples of this all the time,” says Trevor Atwell, owner, Atwell Exterior Services LLC, Greenville, NC. “Premature aging of roofing materials, buckled sheathing and signs of rotten wood all due to the moisture and heat being trapped.”

We see it often with ridge vents and a power fan just below the ridge vent or box vents with ridge vents; sometimes all three. We call it the Ventilation Trifecta,” says Tom Picha, vice president, All in 1 Home Improvements, Oswego, IL. “More is good in some cases. Not all.”

“In the winter when freezing rain turns into fine ice particles, I observed several times the lower exhaust vents on the roof becoming intake vents instead of exhaust as designed and drawing in ice particles and snow,” says Steve DuCharme, owner, Innovative Builders Roofing & Construction, Oklahoma City, OK.

“I recall an attic several years ago that had ridge vent and two power fans. They installed two because they were told one wouldn't pull enough heat out,” says Paul Vosen, president, Degenhardt Home Improvement, Madison, WI. “House had no overhangs and the attic floor was insulated with a good vapor barrier. I was there in the rain and both fans were running. The attic was so tight that the power fans were pulling rain in through the ridge vent. Never have I seen that before. Nor have I seen it since, but I never forgot it.”

The most common exhaust mixture our seminar attendees tell us they see is gable end louvers combined with something else. Often the homeowner demands that the roofing contractor leave the gable end vent in place despite the fact a ridge vent is being installed as an exhaust vent improvement. The homeowner’s reasoning: The gable louver adds a decorative touch to the home’s exterior. Solution: Do what Ron Bastian does.

“I’ve noticed snow and wind driven rain coming in a gable end vent which was combined with a ridge vent” says Bastian, owner and president, Bastian Roofing Inc., Richfield, WI.  “We closed up the gable end vent from inside the attic and this cured the problem I was called out for.”  By closing the gable vent from inside the attic short-circuiting is eliminated and the homeowner can still enjoy the cosmetics from the exterior.

“We have witnessed numerous issues related to short-circuiting,” says Shawn Bellis, owner, EPIC Exteriors, Overland Park, KS. “We’ve seen fine wind-driven mid-west snow sucked into the exhaust vents – gable vents mixed with ridge vents for example.”

 

Check the Intake Vents First

Anytime a homeowner believes that the attic is too hot, or the upper floor of the house is too hot and attic ventilation is suspected as part of the problem, roofing contractors recommend checking two things in this order: the intake vents, then the exhaust vents.

Unfortunately, the most overlooked aspect of the attic ventilation system is the intake vents in the soffit, eaves or low on the roof. No amount of exhaust vents on the roof can overcome the lack of proper intake ventilation, because attic ventilation is a “balanced system” of 50% intake and 50% exhaust.

To remove hot air in the summer and moisture in the winter (the average family of four generates 2-4 gallons of water vapor daily from everyday activities such as cooking, cleaning, showering and breathing) from an attic there must be incoming cooler, dryer air into the attic. Together, intake and exhaust vents form a balanced attic ventilation system that also helps to fight ice dams in snow climates by keeping the roof deck temperature even so the snow and ice can melt evenly.

Lack of intake ventilation drives most of the callbacks that we track through our Customer Service. Exhaust vents tend to draw the contractors’ attention. Intake vents tend to cause the trouble. Check the following:

  • Are there intake vents at all?
  • Are there enough for the square footage of the attic space?
  • Is anything inside the attic blocking the intake vents from working (attic insulation, items stored inside the attic, etc.?)
  • Have the intake vents been painted over thus reducing their airflow capability?

“Attic ventilation is a two-step process. Proper air exchange inside the attic needs both steps to function properly, says Jeff Barnett, vice president, Barnett Roofing & Siding, Inc., Canton, MI.”

“Intake and exhaust are both needed because they work together as a system, and exhaust is ineffective without supporting help from the intake,” says Putman.

If a non-motorized exhaust vent (ridge vents, wind turbines, roof louvers and gable louvers) is starving for intake airflow it can actually pull air from itself (in testing we’ve seen a ridge vent ingest air from its back side) or from a nearby exhaust vent (a wind turbine or box vent will gladly take air from the wind turbine a few feet down the roofline if intake air from the soffit is not happening). If an exhaust vent is suddenly ingesting air, it could also suddenly be ingesting anything the air is carrying along for the ride: rain, debris, dust, and snow all entering the attic. That’s not what exhaust vents should be doing. Motorized exhaust vents (roof-mount and gable-mount power fans) that are lacking the needed intake air can experience premature motor burnout and pull air from the conditioned living space. Neither one of those situations is desirable.

 

How Much is Needed?

The amount of attic ventilation needed is based on the attic’s square footage (length x width, floor of the attic). Half of the ventilation should be intake (50%); half exhaust (50%). There are many calculation tools available from various manufacturers (online and smart phone apps) to help figure out how many vents are needed.

If the attic ventilation system is not perfectly balanced with 50% intake and 50% exhaust it’s better to have more intake. Excess intake airflow converts to exhaust on the leeward side of the house. An attic cannot have too much intake airflow. However, if there is more exhaust than intake, that’s a potential red flag described earlier in this article.

 

What is too Hot?

It’s not uncommon for a homeowner to tell a roofing contractor, “My attic is too hot.” But what is “too hot?” What should the attic temperature be in the warmer months if the balanced attic ventilation system has been calculated, designed, and installed correctly?

Our Customer Service team field calls every summer from unreasonable homeowners complaining that their attic ventilation system is not working right because their attic is too hot, or the top floor of their house is too warm. An attic with balanced ventilation can be expected to have a temperature 15-20 degrees higher than the outdoor temperature peak of day. If it’s 100 degrees in Texas at 5 pm, the attic can be 115-120 degrees. Anything higher than that, we’d want to explore the attic insulation R-level, unusual heat sources, and double-check the attic ventilation system. But please understand, 115-120 degrees is no picnic. Attics are hot. The attic ventilation reduces the heat, but it does not eliminate it.

Article Courtesy of Paul Scelsi of Air Vent Inc:

Paul Scelsi is marketing communications manager at Air Vent Inc. and leader of its Attic Ventilation: Ask the Expert™ seminars (airvent.com). He hosts the podcast, “Airing it out with Air Vent,” and he’s the chairman of the Asphalt Roofing Manufacturers Association Ventilation Task Force. He is the author of the book, Grab and Hold Their Attention: Creating and Delivering Presentations that Move Your Audience to Action.

Tags:  ROOFING  VENTILATION 

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TECHNICAL BULLETIN No. 2021-WC1: A GUIDE FOR ELECTRONIC LEAK DETECTION TESTING OF ROOFING AND WATERPROOFING MEMBRANES

Posted By WSRCA, Wednesday, May 26, 2021

 

I. Introduction

Designers, contractors, and owners desire watertight roofing and waterproofing systems. Typically, after installation, there are two methods for testing the water tightness of these systems: flood testing1 and Electronic Leak Detection (ELD). Flood testing locates leaks, whereas ELD locates breaches in the membrane. A leak is defined as the actual appearance of water below the deck. A breach is defined as a defect in the membrane that allows surface water to reach the substrate below. In newly installed waterproofing systems, ELD is used as a quality control method to identify breaches so that installers can repair waterproofing deficiencies during or soon after installation. In addition, permanently installed systems can be left in place to actively monitor for moisture intrusion and allow for limited overburden removal and targeted repairs if a future breach occurs. This technical bulletin provides information on:

• Benefits of ELD.
• Requirements to effectively perform ELD.
• ELD testing methods.
• Conductive mediums.
• Fully monitored systems.

CLICK HERE TO CONTINUE...


Sincerely,

- Western States Roofing Contractors Association

Tags:  TECHNICAL 

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Western Roofing Expo Moves to The Mirage! September 21-23, 2021

Posted By WSRCA, Tuesday, April 13, 2021

 

It is with great excitement that the Western States Roofing Contractors Association (WSRCA) announces that the largest regional roofing event in the United States, the Western Roofing Expo (WRE), will be moving back to the heart of the Las Vegas Strip, and the breathtaking MIRAGE will be the host of the event. The WSRCA Board of Directors – along with the support from key exhibitors has decided to relocate the WRE to September 21-23, 2021, at the Mirage-Las Vegas.

WSRCA turned a challenging situation - the World Series of Poker, taking over the Rio in the fall, into a wonderful opportunity – moving the WRE to a new venue back on the popular Las Vegas Strip. The Mirage boasts an 89,000 square foot trade show floor, the largest we have ever held at the expo. The WRE will also offer 24 educational seminars, two keynote luncheons, and the Davis Memorial Foundation’s Welcome Event & Live Auction.

In addition to the new WRE venue, the Davis Memorial Foundation is happy to announce that Bear’s Best Las Vegas, a golf experience that brings together 18 of Jack Nicklaus’ favorite holes into one Las Vegas golf course, will be the host of the Foundation’s Bob Porter Golf Tournament. The popular Sporting Clays tournament will return to the incredible Pro Gun Club. Both events, as well as the Welcome Event & Live Auction, will be held on September 21, 2021 with proceeds going to the Davis Memorial Foundation’s Scholarship Fund.

WSRCA has secured sleeping rooms at the Mirage at a great affordable rate of $148 per night during the most popular time of the year in Las Vegas.

WSRCA President, Leo Ibarra said, “I am very excited that we have the opportunity to have an expo this year. Joel and the staff have done an amazing job battling adversity over the last year to bring you the best Western Roofing Expo possible. I understand that over the past year, we did not get the same networking experiences that we are typically lucky enough to enjoy. With that said, I genuinely cannot wait to see you all in person at the Mirage, as well as at some of the great educational seminars that WSRCA will be providing.”

WSRCA leadership has also decided to move future Western Roofing Expo events to the fall through 2026. Starting in 2022, the WRE will be back to its familiar home – the Paris-Las Vegas.


FUTURE WRE DATES AND LOCATIONS:

2021: September 21-23 at The Mirage

2022: September 24-26 at the Paris-Las Vegas

2023: September 23-25 at the Paris-Las Vegas

2024: Sept. 29-Oct. 1 at the Paris-Las Vegas

2025: September 28-30 at the Paris-Las Vegas

2026: September 27-29 at the Paris-Las Vegas


“WSRCA leadership has been nimble throughout the ups and downs that the pandemic has provided, and the association has come out on top of this situation. We are thrilled to have a new and exciting venue for 2021. The Mirage has a larger convention center, which allows us to hold larger crowds in a safer manner. We are really excited to reconnect the roofing community with each other in September at a really beautiful venue,” said WSRCA Executive Director, Joel Viera.

Registration will open on May 1, 2021. For more information regarding the Western Roofing Expo, please visit WSRCA.com.



Sincerely,

- Western States Roofing Contractors Association

Tags:  WSRCA UPDATES 

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California Roofing Industry Contributions

Posted By Christopher Alberts, Western States Roofing Contractors Association, Thursday, April 1, 2021
Updated: Thursday, April 1, 2021

Courtesy of: Roofing Contractors Association of California

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The Roofing Contractors Association of California (RCAC) today announced the release of an information handout promoting the contributions the roofing industry makes to California. 

The display piece, which has been distributed to the 120 members of California’s legislature and all members of RCAC, touts the contributions of the roofing industry to the state’s employment and tax base, as well as college scholarship programs, and to the state’s efforts to reduce building energy consumption. 

“Roofing contractors are an essential trade, critical to the protection of our homes, businesses and property,” stated RCAC Executive Director Marc Connerly.  “Not only do roofing workers perform a vital service, but they do so in a trade that can be very hazardous, and in conditions ranging from wind and rain to severe heat.” 

According to the handout, which is sponsored by ABC Supply, Associated Roofing Contractors of the Bay Area Counties (ARCBAC), Independent Roofing Contractors of California (IRCC), and the Union Roofing Contractors Association (URCA), California’s roofing industry includes more than 4,500 licensed roofing contractors and is responsible for the employment of more than 18,000 California citizens, with wages in excess of over $935,600,000.  Roofing trade associations based in California have also contributed more than $1.1 million to deserving students pursuing a college education. 

“As we began researching the data for this campaign, it was very impressive as we aggregated the numbers and began to realize the magnitude of the wage base of the roofing industry and the charitable gifts that have been created through the trade associations supporting this industry,” said Connerly.  “Roofing provides a very good living to those who have made a career in this business, and there are many roofing company owners who started in an entry-level position, then worked their way up to ownership of their own successful companies.  The industry provides that level of opportunity to those willing to pursue a career in roofing.” 

The Roofing Contractors Association of California (RCAC) represents California’s more than 4,500 licensed roofing contractors, manufacturers, distributors, and other businesses providing goods and services to the roofing industry.  The mission of RCAC is the protection and advancement of the California roofing industry in legislative, regulatory and business affairs. 

# # # 

If you’d like more information about this topic, or to schedule an interview with Marc Connerly, please contact Brooks Benford at (916) 485-6318 or email Brooks at info@connerlyandassociates.com.

 

 

Tags:  BUSINESS  MEMBERS IN THE NEWS  ROOFING  WSRCA UPDATES 

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Digital Marketing Trends for Roofing Contractors to Watch Out For in 2021

Posted By Western States Roofing Contractors Association, Monday, March 8, 2021

Digital Marketing Trends for Roofing Contractors to Watch Out For in 2021

"Change is a constant," they say. Every new year, newer technologies and techniques surface. Google and Facebook’s algorithms get updates, and what worked last year won’t work again this year.

And as if the normal annual changes due to innovations and updates weren't enough, the novel coronavirus pandemic has also dramatically impacted the state of online marketing trends for businesses globally.

To stay afloat in these trying times, all businesses, including roofing contractors, must remain on their toes to keep up with marketing trends. Easier said than done, right? Thankfully, there are some tried-and-true techniques to get you started.

With 2021 quickly approaching, here are six digital marketing trends you should watch out for to help you keep up with reaching your marketing goals.

 

1. SEO And Voice Search

Search engine optimization (SEO) is unarguably one of the core strategies of successful digital marketing. More people today who need to find a business make use of search engines and will most likely patronize one of the businesses that show up on top of search engine result pages.

With the development of voice assistants such as Siri, Alexa, Google Assistant, and others, more people now use voice search when they need to find a business. In fact, 55% of US homeowners own some kind of smart device, and 40% of adults use voice search every single day! So, voice search needs to be a part of your SEO strategy.

Imagine if you live in Missouri, and you require the services of a roofing contractor. You'd probably type "roofing contractor in Missouri" or roofing contractor near me" into google but would probably ask Siri or Alexa, "find me a roofing contractor closest to me."

In other words, how people type questions is much different than how they verbalize them.

So, when writing content on your website, make sure you choose keywords based on the questions people may ask when using the voice assistant on their devices. Doing this can improve your visibility, and in turn, increase your chances of converting.

 

2. Social Media Features

A recent report from Statista shows that the average internet user spends an average of 144 minutes (almost two and a half hours) on social media daily. While you want to put in the effort to create engaging content for your target audience and build your brand, you also want to take advantage of new trends on some of the popular social media platforms.

Colin Detan of Phoenix Roofing Contractors, says “You can take advantage of new features such as Instagram reels or LinkedIn stories to showcase your recent roofing projects.” They can also be a great way to share reviews from previous roofing projects, as clients can tag you to their posts and easily repost them to your stories or make reels out of them. You can also use the catalog feature on social media platforms like Facebook, Instagram, or even WhatsApp to showcase roofing materials and make it easier for people to contact you.

 

3. Content Marketing For Visual Search

Content marketing is relatively inexpensive when compared with some other digital marketing strategies. Plus, it gets three times more leads than paid search ads.  Because content is evolving, different forms of content keep gaining traction as newer technologies surface.

Many people today use visual search rather than typing a query into Google. Using appropriately tagged images not only increases your chances of showing up in search, but it also appeals to the searcher. In fact, 62% of younger searchers (Gen Z and Millenials) want visual search capabilities. Roofing contractors can leverage this by using high-quality images tagged with descriptive keywords when creating content.

"Ultimately, adding high-quality, searchable images to your content increases your business' chances of reaching more people.

 

4. Google Business Listing

As a roofing contractor, you most probably know by now how imperative showing up in the local business listing is and how it increases your chances of converting. If you aren’t sure how important local search is, consider this -  46% of all Google queries are searching for local information.

“Having a geographically defined service area on google business listing increases your chance of showing up when people search for roofing contractors near them. It allows people to gain insight about your business as they can see your address, open hours, reviews, and star ratings left by others.” - Jeff Guthrie of Phoenix Roofing Contractors

Showing up in Google's business listing gives your business an edge over its competitors as people are more inclined to trust a business they've read nice things about and can easily find its location. To ensure the information displayed is correct, you will need to verify your google business listing.

 

5. AI-Generated Responses for Customer Queries

AI, as in artificial intelligence, is changing the entire face of marketing. For roofing contractors and service-based businesses, AI can help you take your customer service to the next level.

A shocking 82% of customers expect answers to their questions to be “immediate.” Furthermore, 90% of consumers rate immediate responses as incredibly important when it comes to service-related questions.

In the COVID-19 era, as roofing contractors fight for work, your attentiveness and quick response time could be the difference-maker that keeps you above water. AI chatbots are a simple solution to allow your potential customers 24/7 answers to their most pressing service and sales questions.

These AI bots are pre-programmed with responses, and they’re getting better and better at sounding like a human on the other end. Most chat AI services are set up to automate responses but can transfer to a real human in predetermined moments. No matter how you set up an AI response bot, providing immediate answers to questions should be a part of your 2021 strategy.

 

6. Improved Customer Segmentation

If you’re already segmenting your customers, you’re ahead of the curve. If you aren’t - 2021 is a fantastic time to start. Segmentation is simply the process of breaking your customers into groups so you can market to them more effectively. In today’s highly competitive market, customer segmentation is crucial.

You can segment your customers on a variety of factors. Some of the most popular types of customer segmentation include demographics, high value vs. low value, psychological and behavioral factors, customer status, and more. Segmenting just makes sense since doing so increases your marketing conversions by up to 200%.

As a roofing contractor, you can segment your potential customers into your budget-conscious homeowners and your quality-conscious homeowners. In other words, break your potential customers into those homeowners who are looking for the cheapest roof possible and those who don’t care as much about price but who want the highest quality possible. Why?

Because how you sell your services to these two groups will be dramatically different. You can email, advertise, and personalize all your marketing efforts based on your customer segmentation. Doing so will dramatically improve your marketing and sales efforts. Essentially, by breaking your customers into segments, you can target them and market to them better. 

 

Final Thoughts on Developing a Marketing Strategy for your 2021 Roofing Business

To keep your roofing business thriving through 2021 and beyond, you have to be proactive with your digital marketing strategy. If you watch out for and take advantage of the six trends above, you should be well on your way to a successful year.

Remember, many roofing contractors are behind when it comes to digital marketing. So, if you can stay on top of what’s trending, you’ll be poised for success. 

 

Article Courtesy of Jeff Guthrie of Phoenix Roofing Contractors

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Cotney Capital Corporation Formed to Accelerate Growth in the Construction Industry

Posted By Western States Roofing Contractors Association, Monday, March 8, 2021

           

Tampa, FL, March 8, 2021 - The Cotney Capital Corporation, a private equity and venture capital company designed to accelerate growth in the roofing and construction industries, is pleased to announce its launch. In addition to offering investment options for growing companies, Cotney Capital also has a revolutionary incubator program designed to partner emerging companies in the construction sector with mentors that will guide them on the path to success.

“When I surveyed the private equity and venture capital markets for construction start-ups, I did not see another company that would be able to combine the resources that we have at our disposal with the decades of experience in the industry. That singularity of focus allows our investees and mentees to gain a competitive advantage. I recognize that the industry is at a tipping point where it must embrace technology to survive. My goal with Cotney Capital is to invest and mentor the future of construction,” said Trent Cotney, CEO of Cotney Capital.

Participants in Cotney Capital’s incubator program will receive hands on training on go-to-market strategies, operations and controlled growth and scaling, among other things. In addition, Cotney Capital has the legal resources needed to assist in any corporate transaction involving a participant’s business.

“I am excited to be a part of Cotney Capital,” says John Kenney, Chief Innovation Officer of Cotney Capital. “In addition to my 45+ years’ experience in the construction industry, I have helped develop many cutting-edge technology solutions for clients that have increased efficiency and accelerated growth. I look forward to being the tip of the spear and working with the bright minds of our future.”

For more information about Cotney Capital, please go to www.cotneycapital.com.

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5 Top Tips To Attracting Rockstar Talent

Posted By Danny Kerr, Director of Assessment, Breakthrough Academy, Friday, February 26, 2021


 

Why is recruiting so damned difficult? You've landed that big job, but now you don't have the crews to do the job, and so the rush to find people begins.

Where do you source them? How do you filter the right candidates? How will you find time to recruit and train? They've signed the contract, but now you have doubts about whether they will perform the job without having to be handheld the entire time.

It's a contractor's worst nightmare.

Recruitment remains one of the biggest challenges facing the construction industry. A recent study by the Arizona State University found that 90 percent of U.S. roofing contractors faced labor shortages over the past year.

We hear a lot about how “the labor market is suffering right now,” or “there’s a shortage of qualified labor.” Maybe those things are true, or, at the risk of providing an unpopular opinion, maybe those are also excuses?

How then do some companies attract and hire such a high calibre of workers?

There are two main reasons I see where contractors fail: they either don't invest enough time and money into recruiting; or they haven't fine-tuned their hiring skills and processes (and feel under the gun to hire, so anyone will do)!

If you haven’t choked on your coffee yet thinking, “we don't do that,” take a quick look at how much you spent on recruiting and hiring over the past few years, and how many times you were left scrambling at the last-minute trying to find someone.

Attracting rockstar talent requires similar skills to going in search of your customer. You need to:


Know exactly who you’re looking for
 
Know where they are and how to grab their attention
 
Connect with them and tell them about your company values
 
Sell them on why working for you is a no-brainer
 
Assess whether or not they are the right cultural fit before making a final commitment
 
Outdoor retailer Patagonia is a perfect example of a company that has nailed the recruitment process. They actually have a waiting list of people who want to join! Why? Because the culture they have created to take care of their people, customers, and the planet appeals to their target staffing audience. Early on in the business, Patagonia’s founder, Yvon Chouinard, determined that it costs $50,000 to replace an employee in lost productivity, headhunter fees, and training. So yea, that wasn't going to happen. He set about to create a happy and productive workforce by “hiring the people you trust, who are passionate about their job, passionate about what they’re doing. [The ones you can just] leave alone, and they’ll get the job done.”


But not everyone has access to a talent acquisition team. For most small businesses, recruitment falls into your hands, the owner, or a member of your family.

So how do you go about attracting and hiring great staff, when you're juggling so many other balls?


Here are my five top tips to recruiting rockstar talent:

1. Take some time out of the office to think about what your ideal candidate would look like. Creating a profile to better understand what you are looking narrows it down – and alerts you to the red flags. What characteristics fit in with your team? What skills do they need? What don't you want?

2. Create a job posting that outlines what your ideal candidate would be looking for, not what you’re looking for. It has to grab their attention among the countless other roofing ads on places like Indeed, Craigslist, Facebook, etc. An ad that starts with, “Looking to get nailed? Are you a roofer who wants to feel empowered?” That will attract far more eyeballs than, “Skilled Roofer Wanted for physically demanding work.” It doesn't have to be that in your face of course, but you get the idea. The more creative, the better.

3. Prescreen. This will save you so much time in the long-run. A conversation call will eliminate the duds. You can tell a lot about someone by asking simple questions like: What about your current or past experience makes you a great fit for this role? What type of work environment do you prefer? What appealed to you about our company? If they have potential, it's time to sell to them to ensure they want to turn up for the next interview!

4: The behavioural interview. This will be either face-to-face (post COVID of course) or over Zoom/Skype etc. This is usually an hour and is a chance to dig deeper. You don't need to reinvent the wheel. There are plenty of examples online of suitable questions that will help you better gauge the candidate. Remember, their past behaviour shows you your future results. The best candidates will interview you as much as you interview them.

5: The onboarding process. It's not a done deal yet. New hires are leaving companies within their first six months at an alarming rate: In fact, 17% leave in the first week. Why? Because they feel neglected, overwhelmed, underappreciated, and underqualified. Take a little extra time to train someone during their first few months and you will reap the benefits in the long run.

A sample of the BTA Ideal Candidate Profile tool that we’ll be sharing along with other templates in our webinar: Attract & Hire Rockstar Staff; the #1 Challenge in Roofing register here.

Ultimately the goal is to not only attract rockstar staff, but keep them. In the words of BTA member and the winner of BTA's 2020 Entrepreneur of the Year, Nestor Tarango of Solar Energy Works (who managed to fill 20 roles within a short period): “Hiring is easy on the labor side when you have built a good reputation as it gives you good labor pool. It's a dream when you have a waiting list to come onboard.”


To learn more and gain access to plug-and-play templates, sign up for our Attract & Hire Rockstar Staff; the #1 Challenge in Roofing webinar on March 4: https://www.btacademy.com/wsrcarecruit/

 

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WSRCA Releases New Dates and Venue for the Western Roofing Expo 2021

Posted By WSRCA, Thursday, February 18, 2021


 

The Western States Roofing Contractors Association (WSRCA) has postponed its Western Roofing Expo (WRE) to the fall of 2021. The Western States Roofing Contractors Association Board of Directors – with the support from key exhibitors has decided to move the WRE to October 3-5, 2021 at the RIO All-Suites Hotel & Casino in Las Vegas.
 
In addition to 55,000 square footage for the trade show floor, the WRE will also offer 24 educational seminars, two keynote luncheons, golf and sporting clays tournaments and a live auction to help support the Davis Memorial Foundation’s scholarship fund. WSRCA has secured sleeping rooms at the RIO and at the Paris-Las Vegas at great rates during the most popular time of the year in Las Vegas.
 
WSRCA President, Leo Ibarra said, “I am very excited that we will get the opportunity to have a Western Roofing Expo this year. The WSRCA staff has worked extremely hard to make sure we are putting together a show that will be social and help us remain safe at the same time. I cannot wait to see everyone there and I know a lot of us are looking forward to continue the networking that comes along with being part of such a great association. I hope all of you will join us for this year’s expo, and as always, the great educational seminars that WSRCA is known for providing. I am looking forward to October at the Rio and hope to see you all there!”
 
WSRCA leadership has also decided to move future Western Roofing Expo events to the fall through 2026. Starting in 2022, the WRE will be back to its familiar home – the Paris-Las Vegas.
 
FUTURE WRE DATES AND LOCATIONS:
2021: October 3-5 at the RIO All-Suites Hotel & Casino
2022: September 24-26 at the Paris-Las Vegas
2023: September 23-25 at the Paris-Las Vegas
2024: September 29-Oct. 1 at the Paris-Las Vegas
2025: September 28-30 at the Paris-Las Vegas
2026: September 27-29 at the Paris-Las Vegas
 
“Having a safe and successful Western Roofing Expo experience is always at the forefront of our decision-making process. We feel much more confident in providing a safe environment in October, rather than June. We also feel we will be able to deliver a more fruitful return on investment for our attendees and exhibitors later this year, after a larger segment of the population has had a chance to be vaccinated and will be protected from COVID-19. We are excited to permanently move to the fall, when the weather in Las Vegas is optimal, and the roofing trade show schedule isn’t as crowded” said WSRCA Executive Director, Joel Viera.
 
For more information regarding the Western Roofing Expo, please visit WSRCA.com.


Sincerely,

- Western States Roofing Contractors Association

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Roofing Contractor's State of the Industry Report and Survey 2021

Posted By Western States Roofing Contractors Association, Tuesday, February 9, 2021

It’s still too fresh. Several weeks into the New Year is not enough time to put proper perspective on the year 2020 was, and what its lasting implications will be. Without a doubt, the last 12 months will be remembered as a watershed moment for the world, and in roofing. 

The year started with so much promise: record attendance at regional and international trade shows; surging sales revenue in both residential and commercial sectors; and a bevy of new innovations in technology designed to improve efficiency while on the roof, and company management while contractors are off it. 

The COVID-19 pandemic not only slowed that momentum, it brought the roofing industry to a virtual halt — seemingly overnight — until essential-worker status came into play. Even then, contractors and the manufacturers and distributors that serve them needed to adapt quickly to a whole new world where selling, managing workforce, and meeting customer’s health-and-safety expectations all needed redefining. 

As Roofing Contractor itself evolved during the crisis, our mission to help the roofing industry transition into this new era endures. Again with the expertise from Clear Seas Research — the survey and research arm of RC’s parent company, BNP Media — RC circulated our annual survey to roofing contractors around the country last fall. 

The survey set out to measure the pulse of an industry deemed essential in the face of the worst health crisis in more than a century, yet still challenged for survival amid a lingering economic crisis. 

Our key findings are shared below in our annual State of the Industry Report, sponsored by Cotney Attorneys & Consultants. We encourage everyone to learn more with their experts in our exclusive State of the Industry webinar Feb. 18.  

 

Residential Resiliency

Residential roofing continues to stay strong despite the pandemic and the economic recession it caused. Of those respondents who identified as primarily residential, the median revenue in 2019 was $500,000 to $999,000. A total of 32% had revenue between $250,000 and $999,999.

As a testament to this resiliency, 49% of residential respondents said they expect their 2020 annual sales to increase compared to 2019. Of them, 13% said they expect it to “greatly increase.” This could be attributed to the fact that, due to the pandemic, people were unable to go on vacations and had to work from home. In doing so, they had more time to notice problems with their roofs and sought the help of contractors.

When considering sales for 2021, three-fourths (75%) expect an increase compared to 2020. This optimism is fueled in part by the potential for business to shift toward normalcy with the distribution of the COVID vaccine. For others, it's likely due to 2020 being an unprecedented year that caused major drops in revenue, meaning 2021 can only be better.

However, considering 85% of residential roofers believe their total sales volumes will increase over the next three years, it’s more likely that the roofing industry expects to rebound from the past year and continue to grow from there.

“The way we look at it is you always must adjust to the times. We were fortunate enough to make it through 2008 and it’s looking optimistic that we will get through this COVID-19 situation stronger than ever,” said Cory Varao, general manager of Fraser Construction Company in Mashpee, Mass. “We are constantly learning about new products, new ways to market and making general policy changes to help move the company forward. I think this is one of the keys to success and I look forward to adapting in the future.”

Roof replacements remained the main source of revenue for residential roofing contractors at 31%, compared to repairs and new construction (both at 13%). Drilling into this further shows steep-slope asphalt shingles continue to be the top revenue generator. On average, shingles accounted for 28% of the contractors’ revenue. Around 43% said they saw increases in steep slope sales from 2019 to 2020, while 65% expect those sales to grow in 2021.

When looking ahead to the future, however, residential contractors anticipate that metal roofing will experience the most growth in sales. In 2020, 18% of revenue came from metal roofing for residential roofers. More than half of respondents said they expect metal roofing to grow from 2019 to 2020, and 68% anticipate metal sales to increase in 2021.

As for the types of metal roofs, residential contractors are more likely to install metal shingles, tiles or slate than their commercial counterparts, though architectural standing seam continues to be the most popular metal system.

“Metal roofing, once relegated to barns and sheds, has seen an increase in popularity in recent years,” writes Brian Haraf, vice president of Metal Sales Manufacturing Corporation. “Customers may have some sticker shock when comparing metal to the pricing of traditional roofing, but the benefits far outweigh the costs.”

Following metal roofing and steep-slope asphalt roofing, residential contractors anticipate single-ply roofing to grow in 2021 (56%), followed closely by polymer/synthetic roofing asphalt (55%) and low-slope asphalt (54%). The area residential contractors expect sales to increase the least is spray polyurethane foam (37%), though the survey only gathered a small sample size of contractors that use it.

 

Challenges in Residential Roofing

There are some hurdles residential contractors will need to clear to see sales and revenue grow. In last year’s report, the lack of a qualified workforce topped the list of challenges contractors expected to face in 2020. Thanks in part to the pandemic, other concerns are keeping residential contractors awake at night.

The most common challenge residential respondents expect to face in 2021 is lowball pricing and bidding wars (54%), followed by increases in building material costs (49%). The aforementioned lack of qualified workers is of concern to 45% of residential contractors. Bryce Curtis, director of Yellowhammer Roofing in Alabama, said “Chuck-in-a-Truck” roofers that bid low weren’t as prevalent in 2020 due to the pandemic, but they’re likely to make a comeback.

“What hurts the roofing industry are your competitors. We would rather have a licensed, insured competitor beat us out 10 times out of 10 than somebody that rolls up in there that does roofing in the spring, flooring during the fall and cabinets in the winter,” Curtis said. 

The need for qualified workers caused an increase in the use of subcontractors to complete field labor by 17% in 2020. Despite this, residential contractors say that 59% of their jobs are completed by full-time workers versus 29% by subcontractors.

“We have amazing team members that are crucial to our success, but finding them among the less effective employees has been a challenge,” said Johnny Marvin, co-owner of Striker Roofing in Texas. “We’re trying to bring on as many people as we possibly can.”

An increase in labor costs isn’t helping matters either. The majority of residential contractors who responded say they have less than 10 employees in their business, but all respondents reported their labor costs jumped by an average of 16% in 2020. 

To try and find good help, residential contractors rely mostly on employee referrals (73%). Paying employees well and providing bonuses are the main methods they use for retention, followed by offering benefits.

When training the employees they do hire and retain, direct training is the preferred method of residential roofing contractors, with 85% saying they train in-house and on the job. Despite this, only 45% of residential contractors have a formal training program. Another 7% say they don’t offer training.

Unlike their commercial counterparts, residential contractors aren’t turning to other sources for training. Just under a quarter (24%) utilize training provided by manufacturers, while 17% use training from industry associations.

When it comes to safety training, 31% of residential contractors hold weekly safety meetings, while 38% prefer it to be a monthly issue. Around 66% of respondents say they supply all safety equipment to workers, while another quarter only provide some of it.

 

Commercial Conditions

Last year started very strong for commercial roofing contractors in dozens of markets around the country. Roughly half of survey respondents (45%) indicated sales were up over 2019, and only 34% anticipated slight decreases in sales due to the pandemic.

Single ply roofing was the dominant product preference with 91% of respondents. Among those contractors, 38% reported using TPO, followed by EPDM (30%) and PVC (18%). Metal was the second most popular roofing system category at 77%, followed by coatings (68%), low slope asphalt (59%) and steep slope asphalt (50%).

More than half of the roofers using metal said sales remained the same in 2020 and only 18% said sales increased greatly. Coatings appeared to grow the most, as 42% of contractors said sales increased in 2020. 

While some relied on existing backlogs and accelerated project timelines because buildings were empty, other roofing contractors characterized their financial performance as strong and encouraging. Davco Roofing & Sheet Metal Inc., in Charlotte, N.C., added two dedicated business development positions and a marketing manager who are focused on opening doors and increasing revenue.

“Although we were crippled by the global pandemic, we were able to maintain growth while increasing overall profit margins because we were able to be more selective about the work that we targeted,” said President Daniel Davis. 

The positive outlook wasn’t isolated. A strong majority of commercial roofers (68%) said they expected sales to increase again this year, with 11% of respondents anticipating sales to increase greatly. Just 14% of contractors felt sales would slightly decrease in 2021, and 7% expected great losses. 

Of those expecting sales increases, more than half said it would be in single-ply systems, and 53% anticipated a spike in metal jobs.

In terms of challenges — outside of the pandemic — commercial contractors bucked a trend. Safety enforcement for employees and government regulations were out of the top five of perceived workforce issues, at 20% or less.

Instead, contractors were concerned most with the lack of qualified, skilled labor (61%), and lowball bidding (48%). Increased costs of building materials, the overall weak economy, and insurance and healthcare costs rounded out the top five.

 

Storms and Supply Struggles

As previously mentioned, an increase in building material costs is one of the top issues commercial and residential contractors expect to face, with nearly half of respondents expecting it to be a factor in 2021. Gleaning from the experiences of 2020, it’s understandable. Lockdowns around the globe caused a ripple effect that slowed product manufacturing and distribution, which coupled with a record-breaking storm season, hit contractors hard right during peak season. 

“The supply and demand issues during peak season were particularly challenging this year. We understand and feel the effects of that with our contractors,” said Scott Schumacher, vice president of strategic marketing for Owens Corning Roofing. “Our approach will always be to communicate with contractors honestly and realistically, so they can do the same for their customers.

“Entering 2021, we do not anticipate repeating lost production time due to the pandemic.”

In a virtual town hall hosted by the National Roofing Contractors Association, Asphalt Roofing Manufacturers Association (ARMA) Vice President Reed Hitchcock said as of October, shingle manufacturers reported that they were running at full capacity to help resupply contractors.

“I wish I had the crystal ball on this one,” said Hitchcock. “In talking to our members, there is some anticipated demand slowdown coming with the fourth quarter and the first quarter coming up.”

Single-ply roofing took a hit during the pandemic, according to the Single Ply Roofing Industry, while the Roof Coatings Manufacturers Association (RCMA) reported production of coatings was at an all-time high.

“We always find that the coatings actually can extend the life of the roof, and I think that because of COVID — financial costs on the residential and commercial side — I think owners are looking at more opportunities to save long term,” said RCMA Executive Director Dan Quinonez.

Proactive communication between contractors, distributors and manufacturers proved key in managing product availability, said Mike Jost, chief operating officer at ABC Supply Co.

“The nearly 800 locations within our network have always worked closely together, but it’s been especially advantageous to help contractors get the materials they need,” said Jost. “If one branch doesn’t have the product, we’re able to lean on others to move material around.”

The supply shortage and the level of concern regarding it is largely due to the pandemic, but the blame can also be placed on an unprecedented 2020 storm season.

The Atlantic hurricane season became the most active on record and the fifth costliest season. A total of 31 depressions were recorded, all but one of which became a named storm. Twelve of the named storms made landfall in the U.S., breaking the record of nine recorded in 1916. In total, the hurricane season caused an estimated $51 billion in damage.

2020 was the fifth consecutive above-average season since 2016, and if the last few years are any indication, contractors should brace themselves for yet another heavy storm season in 2021.

Louisiana was among the hardest hit areas by hurricanes. By the time Hurricane Zeta struck Louisiana in late October, it was the fifth hurricane to tear apart buildings in the state. Even contractors who were not working in the hurricane-swept areas were feeling the squeeze on labor and supplies.

“Contractors from all over the country are coming to Louisiana and down to the coast to work, so material has been extremely hard to come by,” said Mike Warren, director of operations for Roof Crafters in Hammond, La.

Though the work proved to be difficult due to jobsite delays and supply issues, it was also plentiful, giving many roofing contractors a boost in what was otherwise going to be a tough year.

During this record-breaking hurricane season, the Midwest experienced a derecho — a straight-line windstorm — in August, with winds hitting 140 mph. The storm caused an estimated $11 billion in damages, flattening entire fields of crops and ripping apart roofs and buildings of every size.

Cedar Rapids, Iowa took the brunt of the storm, causing $7.5 billion in damages from the winds and tornadoes. When snowstorms hit the area in October, contractors were left scrambling to help people recover before winter truly set in, reporting labor shortages and supply line struggles. 

Christina Bible, director of operations for Options Exteriors in Minnesota, said they had to ship shingles from South Dakota to use in Iowa. But the silver lining, Bible says, is that between the derecho and supply shortages, multiple customers are now looking into the viability of metal.

“There has been some interest in homeowners transitioning from asphalt roofs to metal roofs,” she said. “The type of devastation down there was just so great the shingles didn’t even matter, it was actually whole roofs being blown off, but we have been doing some more metal roofs.”

Intense weather wasn’t the only hazard roofing contractors had to deal with in 2020. Wildfires across the West Coast affected thousands of families and caused billions in damage. California alone saw $12 billion in damage, leading many roofing contractors to consider more durable options for the future.

“As we witness the horrible destruction wildfires have and are causing, the more we can do as an industry and community to help homeowners protect themselves against these increasing threats, the better,” said Renee Ramey, Metal Roofing Alliance executive director.

 

Business Climate 

If acquisitions are any measure of a prosperous business climate, then roofing is starting off 2021 in positive fashion. Several major moves were formally announced around the New Year:

  • Multinational building materials manufacturer LafargeHolcim acquiring Firestone Building Products for $3.4 billion.
  • Beacon sold off its interior product business, consisting of 81 branch locations to American Securities Inc. for $850 million.
  • Innovative Chemical Products (the ICP Group) announced the acquisition of Leeson Polyurethanes, a leading U.K.-based manufacturer of polyurethane adhesives and coatings used in a variety of sectors and markets.

The climate proved good for contractor acquisitions as well. Tecta America — which celebrated its 20th anniversary in 2020 — continued its growth with a handful of additions throughout the year. Company leaders said the pandemic hasn’t slowed down their acquisition strategy, which is more about finding the right company that fits their model, rather than timing. 

“It’s part of who we are, part of our culture, and when we buy companies we buy the best ones out there,” said President and CEO Dave Reginelli. “We’re not looking for turnarounds, we’re looking for solid companies with strong performance with the same features we care about.” 

As in any given year, assessing the state of the roofing industry in 2021 will depend on several factors — known and currently unknown. However, it’s clear that this year will be different for three specific reasons regardless of market, business size or service specialty. 

COVID-19 Vaccinations: The rollout of multiple COVID-19 vaccines at the end of 2020 was slow and cumbersome, a problem President Joe Biden’s administration pledges to fix — and quickly. They’ll have to if there’s any chance to return to normalcy as infections and death totals surge nationwide. 

New Leadership: Vaccinations are just the beginning. The Biden administration already proposed another broad pandemic relief package, and promised a major emphasis on infrastructure and clean energy. While those present opportunities for roofers, the impact on business regulations after four years of a federal scale back remains to be seen. 

Wicked Weather: Predicting long-term weather patterns for any particular region of the country is futile. But given the strength and volatility of recent storm seasons, there’s no reason to believe roofing contractors should expect anything less in 2021. 

It’s still too fresh. Several weeks into the New Year is not enough time to put proper perspective on the year 2020 was, and what its lasting implications will be. Without a doubt, the last 12 months will be remembered as a watershed moment for the world, and in roofing. 

The year started with so much promise: record attendance at regional and international trade shows; surging sales revenue in both residential and commercial sectors; and a bevy of new innovations in technology designed to improve efficiency while on the roof, and company management while contractors are off it. 

The COVID-19 pandemic not only slowed that momentum, it brought the roofing industry to a virtual halt — seemingly overnight — until essential-worker status came into play. Even then, contractors and the manufacturers and distributors that serve them needed to adapt quickly to a whole new world where selling, managing workforce, and meeting customer’s health-and-safety expectations all needed redefining. 

As Roofing Contractor itself evolved during the crisis, our mission to help the roofing industry transition into this new era endures. Again with the expertise from Clear Seas Research — the survey and research arm of RC’s parent company, BNP Media — RC circulated our annual survey to roofing contractors around the country last fall. 

The survey set out to measure the pulse of an industry deemed essential in the face of the worst health crisis in more than a century, yet still challenged for survival amid a lingering economic crisis. 

Our key findings are shared below in our annual State of the Industry Report, sponsored by Cotney Attorneys & Consultants. We encourage everyone to learn more with their experts in our exclusive State of the Industry webinar Feb. 18.  

 

Residential Resiliency

Residential roofing continues to stay strong despite the pandemic and the economic recession it caused. Of those respondents who identified as primarily residential, the median revenue in 2019 was $500,000 to $999,000. A total of 32% had revenue between $250,000 and $999,999.

As a testament to this resiliency, 49% of residential respondents said they expect their 2020 annual sales to increase compared to 2019. Of them, 13% said they expect it to “greatly increase.” This could be attributed to the fact that, due to the pandemic, people were unable to go on vacations and had to work from home. In doing so, they had more time to notice problems with their roofs and sought the help of contractors.

When considering sales for 2021, three-fourths (75%) expect an increase compared to 2020. This optimism is fueled in part by the potential for business to shift toward normalcy with the distribution of the COVID vaccine. For others, it's likely due to 2020 being an unprecedented year that caused major drops in revenue, meaning 2021 can only be better.

However, considering 85% of residential roofers believe their total sales volumes will increase over the next three years, it’s more likely that the roofing industry expects to rebound from the past year and continue to grow from there.

“The way we look at it is you always must adjust to the times. We were fortunate enough to make it through 2008 and it’s looking optimistic that we will get through this COVID-19 situation stronger than ever,” said Cory Varao, general manager of Fraser Construction Company in Mashpee, Mass. “We are constantly learning about new products, new ways to market and making general policy changes to help move the company forward. I think this is one of the keys to success and I look forward to adapting in the future.”

Roof replacements remained the main source of revenue for residential roofing contractors at 31%, compared to repairs and new construction (both at 13%). Drilling into this further shows steep-slope asphalt shingles continue to be the top revenue generator. On average, shingles accounted for 28% of the contractors’ revenue. Around 43% said they saw increases in steep slope sales from 2019 to 2020, while 65% expect those sales to grow in 2021.

When looking ahead to the future, however, residential contractors anticipate that metal roofing will experience the most growth in sales. In 2020, 18% of revenue came from metal roofing for residential roofers. More than half of respondents said they expect metal roofing to grow from 2019 to 2020, and 68% anticipate metal sales to increase in 2021.

As for the types of metal roofs, residential contractors are more likely to install metal shingles, tiles or slate than their commercial counterparts, though architectural standing seam continues to be the most popular metal system.

“Metal roofing, once relegated to barns and sheds, has seen an increase in popularity in recent years,” writes Brian Haraf, vice president of Metal Sales Manufacturing Corporation. “Customers may have some sticker shock when comparing metal to the pricing of traditional roofing, but the benefits far outweigh the costs.”

Following metal roofing and steep-slope asphalt roofing, residential contractors anticipate single-ply roofing to grow in 2021 (56%), followed closely by polymer/synthetic roofing asphalt (55%) and low-slope asphalt (54%). The area residential contractors expect sales to increase the least is spray polyurethane foam (37%), though the survey only gathered a small sample size of contractors that use it.

 

Challenges in Residential Roofing

There are some hurdles residential contractors will need to clear to see sales and revenue grow. In last year’s report, the lack of a qualified workforce topped the list of challenges contractors expected to face in 2020. Thanks in part to the pandemic, other concerns are keeping residential contractors awake at night.

The most common challenge residential respondents expect to face in 2021 is lowball pricing and bidding wars (54%), followed by increases in building material costs (49%). The aforementioned lack of qualified workers is of concern to 45% of residential contractors. Bryce Curtis, director of Yellowhammer Roofing in Alabama, said “Chuck-in-a-Truck” roofers that bid low weren’t as prevalent in 2020 due to the pandemic, but they’re likely to make a comeback.

“What hurts the roofing industry are your competitors. We would rather have a licensed, insured competitor beat us out 10 times out of 10 than somebody that rolls up in there that does roofing in the spring, flooring during the fall and cabinets in the winter,” Curtis said. 

The need for qualified workers caused an increase in the use of subcontractors to complete field labor by 17% in 2020. Despite this, residential contractors say that 59% of their jobs are completed by full-time workers versus 29% by subcontractors.

“We have amazing team members that are crucial to our success, but finding them among the less effective employees has been a challenge,” said Johnny Marvin, co-owner of Striker Roofing in Texas. “We’re trying to bring on as many people as we possibly can.”

An increase in labor costs isn’t helping matters either. The majority of residential contractors who responded say they have less than 10 employees in their business, but all respondents reported their labor costs jumped by an average of 16% in 2020. 

To try and find good help, residential contractors rely mostly on employee referrals (73%). Paying employees well and providing bonuses are the main methods they use for retention, followed by offering benefits.

When training the employees they do hire and retain, direct training is the preferred method of residential roofing contractors, with 85% saying they train in-house and on the job. Despite this, only 45% of residential contractors have a formal training program. Another 7% say they don’t offer training.

Unlike their commercial counterparts, residential contractors aren’t turning to other sources for training. Just under a quarter (24%) utilize training provided by manufacturers, while 17% use training from industry associations.

When it comes to safety training, 31% of residential contractors hold weekly safety meetings, while 38% prefer it to be a monthly issue. Around 66% of respondents say they supply all safety equipment to workers, while another quarter only provide some of it.

 

Commercial Conditions

Last year started very strong for commercial roofing contractors in dozens of markets around the country. Roughly half of survey respondents (45%) indicated sales were up over 2019, and only 34% anticipated slight decreases in sales due to the pandemic.

Single ply roofing was the dominant product preference with 91% of respondents. Among those contractors, 38% reported using TPO, followed by EPDM (30%) and PVC (18%). Metal was the second most popular roofing system category at 77%, followed by coatings (68%), low slope asphalt (59%) and steep slope asphalt (50%).

More than half of the roofers using metal said sales remained the same in 2020 and only 18% said sales increased greatly. Coatings appeared to grow the most, as 42% of contractors said sales increased in 2020. 

While some relied on existing backlogs and accelerated project timelines because buildings were empty, other roofing contractors characterized their financial performance as strong and encouraging. Davco Roofing & Sheet Metal Inc., in Charlotte, N.C., added two dedicated business development positions and a marketing manager who are focused on opening doors and increasing revenue.

“Although we were crippled by the global pandemic, we were able to maintain growth while increasing overall profit margins because we were able to be more selective about the work that we targeted,” said President Daniel Davis. 

The positive outlook wasn’t isolated. A strong majority of commercial roofers (68%) said they expected sales to increase again this year, with 11% of respondents anticipating sales to increase greatly. Just 14% of contractors felt sales would slightly decrease in 2021, and 7% expected great losses. 

Of those expecting sales increases, more than half said it would be in single-ply systems, and 53% anticipated a spike in metal jobs.

In terms of challenges — outside of the pandemic — commercial contractors bucked a trend. Safety enforcement for employees and government regulations were out of the top five of perceived workforce issues, at 20% or less.

Instead, contractors were concerned most with the lack of qualified, skilled labor (61%), and lowball bidding (48%). Increased costs of building materials, the overall weak economy, and insurance and healthcare costs rounded out the top five. 

 

Storms and Supply Struggles

As previously mentioned, an increase in building material costs is one of the top issues commercial and residential contractors expect to face, with nearly half of respondents expecting it to be a factor in 2021. Gleaning from the experiences of 2020, it’s understandable. Lockdowns around the globe caused a ripple effect that slowed product manufacturing and distribution, which coupled with a record-breaking storm season, hit contractors hard right during peak season. 

“The supply and demand issues during peak season were particularly challenging this year. We understand and feel the effects of that with our contractors,” said Scott Schumacher, vice president of strategic marketing for Owens Corning Roofing. “Our approach will always be to communicate with contractors honestly and realistically, so they can do the same for their customers.

“Entering 2021, we do not anticipate repeating lost production time due to the pandemic.”

In a virtual town hall hosted by the National Roofing Contractors Association, Asphalt Roofing Manufacturers Association (ARMA) Vice President Reed Hitchcock said as of October, shingle manufacturers reported that they were running at full capacity to help resupply contractors.

“I wish I had the crystal ball on this one,” said Hitchcock. “In talking to our members, there is some anticipated demand slowdown coming with the fourth quarter and the first quarter coming up.”

Single-ply roofing took a hit during the pandemic, according to the Single Ply Roofing Industry, while the Roof Coatings Manufacturers Association (RCMA) reported production of coatings was at an all-time high.

“We always find that the coatings actually can extend the life of the roof, and I think that because of COVID — financial costs on the residential and commercial side — I think owners are looking at more opportunities to save long term,” said RCMA Executive Director Dan Quinonez.

Proactive communication between contractors, distributors and manufacturers proved key in managing product availability, said Mike Jost, chief operating officer at ABC Supply Co.

“The nearly 800 locations within our network have always worked closely together, but it’s been especially advantageous to help contractors get the materials they need,” said Jost. “If one branch doesn’t have the product, we’re able to lean on others to move material around.”

The supply shortage and the level of concern regarding it is largely due to the pandemic, but the blame can also be placed on an unprecedented 2020 storm season.

The Atlantic hurricane season became the most active on record and the fifth costliest season. A total of 31 depressions were recorded, all but one of which became a named storm. Twelve of the named storms made landfall in the U.S., breaking the record of nine recorded in 1916. In total, the hurricane season caused an estimated $51 billion in damage.

2020 was the fifth consecutive above-average season since 2016, and if the last few years are any indication, contractors should brace themselves for yet another heavy storm season in 2021.

Louisiana was among the hardest hit areas by hurricanes. By the time Hurricane Zeta struck Louisiana in late October, it was the fifth hurricane to tear apart buildings in the state. Even contractors who were not working in the hurricane-swept areas were feeling the squeeze on labor and supplies.

“Contractors from all over the country are coming to Louisiana and down to the coast to work, so material has been extremely hard to come by,” said Mike Warren, director of operations for Roof Crafters in Hammond, La.

Though the work proved to be difficult due to jobsite delays and supply issues, it was also plentiful, giving many roofing contractors a boost in what was otherwise going to be a tough year.

During this record-breaking hurricane season, the Midwest experienced a derecho — a straight-line windstorm — in August, with winds hitting 140 mph. The storm caused an estimated $11 billion in damages, flattening entire fields of crops and ripping apart roofs and buildings of every size.

Cedar Rapids, Iowa took the brunt of the storm, causing $7.5 billion in damages from the winds and tornadoes. When snowstorms hit the area in October, contractors were left scrambling to help people recover before winter truly set in, reporting labor shortages and supply line struggles. 

Christina Bible, director of operations for Options Exteriors in Minnesota, said they had to ship shingles from South Dakota to use in Iowa. But the silver lining, Bible says, is that between the derecho and supply shortages, multiple customers are now looking into the viability of metal.

“There has been some interest in homeowners transitioning from asphalt roofs to metal roofs,” she said. “The type of devastation down there was just so great the shingles didn’t even matter, it was actually whole roofs being blown off, but we have been doing some more metal roofs.”

Intense weather wasn’t the only hazard roofing contractors had to deal with in 2020. Wildfires across the West Coast affected thousands of families and caused billions in damage. California alone saw $12 billion in damage, leading many roofing contractors to consider more durable options for the future.

“As we witness the horrible destruction wildfires have and are causing, the more we can do as an industry and community to help homeowners protect themselves against these increasing threats, the better,” said Renee Ramey, Metal Roofing Alliance executive director.

 

Business Climate 

If acquisitions are any measure of a prosperous business climate, then roofing is starting off 2021 in positive fashion. Several major moves were formally announced around the New Year:

  • Multinational building materials manufacturer LafargeHolcim acquiring Firestone Building Products for $3.4 billion.
  • Beacon sold off its interior product business, consisting of 81 branch locations to American Securities Inc. for $850 million.
  • Innovative Chemical Products (the ICP Group) announced the acquisition of Leeson Polyurethanes, a leading U.K.-based manufacturer of polyurethane adhesives and coatings used in a variety of sectors and markets.

The climate proved good for contractor acquisitions as well. Tecta America — which celebrated its 20th anniversary in 2020 — continued its growth with a handful of additions throughout the year. Company leaders said the pandemic hasn’t slowed down their acquisition strategy, which is more about finding the right company that fits their model, rather than timing. 

“It’s part of who we are, part of our culture, and when we buy companies we buy the best ones out there,” said President and CEO Dave Reginelli. “We’re not looking for turnarounds, we’re looking for solid companies with strong performance with the same features we care about.” 

As in any given year, assessing the state of the roofing industry in 2021 will depend on several factors — known and currently unknown. However, it’s clear that this year will be different for three specific reasons regardless of market, business size or service specialty. 

COVID-19 Vaccinations: The rollout of multiple COVID-19 vaccines at the end of 2020 was slow and cumbersome, a problem President Joe Biden’s administration pledges to fix — and quickly. They’ll have to if there’s any chance to return to normalcy as infections and death totals surge nationwide. 

New Leadership: Vaccinations are just the beginning. The Biden administration already proposed another broad pandemic relief package, and promised a major emphasis on infrastructure and clean energy. While those present opportunities for roofers, the impact on business regulations after four years of a federal scale back remains to be seen. 

Wicked Weather: Predicting long-term weather patterns for any particular region of the country is futile. But given the strength and volatility of recent storm seasons, there’s no reason to believe roofing contractors should expect anything less in 2021. 

ARTICLE COURTESY OF ROOFING CONTRACTOR'S MAGAZINE

Tags:  Legal  Roofing 

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NEW DRUG LAWS AND HOW THEY AFFECT YOUR EMPLOYEES

Posted By Trent Cotney, Cotney Construction Law | WSRCA Legal Counsel, Tuesday, February 9, 2021

If you are located in one of the states that passed new drug laws in November, you may wonder how your company can react and plan for those changes. Your employees may have questions too.

Here is a recap: In Arizona, Montana, New Jersey, and South Dakota, voters cast their ballots to decriminalize recreational marijuana, now making it legal in 15 states. Mississippi and South Dakota voted to legalize medical marijuana, joining 33 other states that had already legalized it. In addition, Oregon made it legal to possess small amounts of cocaine, heroin, and methamphetamines (but selling the drugs is still illegal). The state also voted to create a program for distributors of psilocybin, the main ingredient in psychedelic mushrooms. Washington, DC, also decriminalized psilocybin.


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Sincerely,

- Western States Roofing Contractors Association

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